Carer Gateway

Where carers' needs are met

How to contact Carer Gateway Services

Carer Gateway offers a national website at www.carergateway.gov.au or you can phone 1800 422 737, Monday to Friday 8am—5pm.

The Benevolent Society is your chosen Carer Gateway Service Provider in metropolitan Sydney (excluding South Western Sydney and Nepean). When you call the Carer Gateway in the NSW 1 region, the call comes directly to The Benevolent Society. 

Click on the map below to enlarge it see the areas we cover along with our partner Your Side.

A map of the coverage areas for The Benevolent Society and YourSide

Regions in NSW 1 include:

  • Central and Eastern Sydney
  • Inner West Sydney
  • Western Sydney
  • Northern Sydney (in partnership with Your Side) 

Schedule a call

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Specialty Services

Young Carers

If you are aged up to 25 and are caring for a relative or friend with a disability or illness, Carer Gateway can offer you support at no charge.

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Emergency Respite

If you experience an urgent, unplanned event, that temporarily restricts your ability to perform care duties, we can organise emergency respite care for your care recipient.

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Coaching Services

The Carer Gateway coaching services allow you to explore and move toward personal goals. Choose from self-guided online coaching or work one-on-one with a coach.

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Online Skills Courses

The Carer Skills courses provide information, insights and practical tips to help carers develop new understanding and skills important in their caring role.

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Online Peer Support

You can connect with people in similar circumstances and decrease carer strain through connection and sharing experiences through the community forum.

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Phone Counselling

Carer Gateway Counselling Service is free for carers. Mon - Fri, from 8am to 6pm, professional counsellors will talk through the concerns you have and how you feel about your carer role.

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Carer Directed Support

The Carer Directed support service is aimed at giving you a greater say and more control over the support provided to you and the person(s) you care for.

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Upcoming In the Next Two Weeks

 

Upcoming Expos

Illawarra Disability Options Expo

Come visit us at the Illawarra Disability Options Expo on 26th May between 11am and 4pm.

This expo is an annual event showcasing the Illawarra region's support options available to people with a disability. Entry to the expo is free and is a valuable resource for families, students and the community to acquire information and establish relationships that allow people with disability to receive information about supports available under the NDIS.

This event is held at The Fraternity Club in Fairy Meadow. We hope to see you there!