Client Safeguarding

Client Safeguarding 

Safeguarding means protecting the welfare, legal and human rights of all people. We do this by complying with legislation and safeguarding regulations and principles. We also ensure our own policies and practices support people to feel safe and live their best life. At The Benevolent Society we uphold the rights of our clients, but also and importantly those who work for or with us. 

We believe that every person’s legal and human rights and wellbeing must be protected. This includes people’s right to receive services that promote their safety and wellbeing, participation and choice. Upholding the safety and wellbeing of our clients is at the core of everything we do and is reflected in our values – Integrity, Respect, Optimism, Collaboration and Effectiveness. 

Our clients include infants, children, young people and their families, adults, older people, carers and people with disability. We recognise that our clients have particular vulnerabilities and therefore require extra support and consideration to ensure their wellbeing and safety needs are met.

Child Safe Organisation is one component of / incorporated in the Client Safeguarding program of work.

Child Safe Organisation 

A Child Safe Organisation prioritises the safety and wellbeing of infants, children and young people that access our services and have contact with our staff and volunteers.

We believe every infant, child and young person has the right to feel safe and be safe from physical, emotional, economic, psychological, sexual and cultural abuse and neglect.

At The Benevolent Society, we take our responsibility to be child safe seriously. We create cultures, adopt strategies and take action to prevent harm to the infants, children and young people with whom we come into contact. Our Child Safe Organisation project is part of our Client Safeguarding program of work.

Being a Child Safe Organisation means, we create safe and friendly environments for children. We also actively seek the participation and feedback of children, young people and their families. Our practice, policies and processes are informed by legislation and child safe regulations and principles, this ensures that all infants, children and young people are safe when they are with us. We ensure everyone associated with TBS understands what it means to be part of a Child Safe Organisation, and that they have the necessary skills to identify and report concerns, and to respond appropriately. The Benevolent Society subscribes to the National Principles for Child Safe Organisations 

Please contact us at Client.Safeguarding@benevolent.org.au