Our Vision

Our vision is for a just society where all Australians can live their best life.

Right from the start, we’ve been there for anyone who needs us, at the heart of change. As Australia’s first charity, we have survived and thrived, and continue to do so through challenge and opportunity.

We’re guided to reach our vision and face the challenges of every new day by our principles and values. They provide a framework on how we work together, collaborate with others and make a positive difference to the community.

Our Values


We are ethical, trustworthy and responsible. Those who come into contact with us will experience us as open, just and reliable.


We show regard and appreciation for all people from all walks of life and honour human difference and diversity.


We work jointly with others. We believe that together we can tackle the things that prevent communities and society from being caring and just.


We are focused on, and accountable for, performance and outcomes. Our efforts are directed at reaching and fulfilling our Vision.


We are hopeful that even the most complex issues can be solved and we work towards the best possible results for clients and their communities.


Our Principles

We work towards reconciliation with First Nations Peoples.

We believe change is possible when we work together with our clients.

We use our skills, voice and resources to reduce disadvantage and work for a just society.

We are creative, efficient, resourceful and effective in the pursuit of social impact.

We work in and through communities to improve the welfare of individuals and families.

We are brave innovators who will always pursue social change.

Our history

Womens ward with baby in 1820

Australia’s oldest charity has been helping Australians since 1813.

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Royal Hospital for Women in 1901

The Royal Hospital for Women in Randwick, NSW was established by The Benevolent Society in 1821, offering respite to the underprivileged.

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Portrait of Sir Arthur Renwick in 1881

Sir Arthur Renwick of The Benevolent Society advocated for the old-age pension, which was introduced by the NSW Government in 1901, the first of its kind in the world.

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Our commitment to Aboriginal and Torres Strait Islanders

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