Support services for carers
The Australian Government is investing into services for carers under the Carer Gateway program. The Benevolent Society has been chosen as a Carer Gateway Service Provider across Metropolitan Sydney including South Western Sydney and Nepean, and will be the first point of contact for services in these areas.
Caring for someone you love is meaningful, but it can also be exhausting, overwhelming and isolating at times. Carer Gateway is here to support carers at every stage of their journey. Whether someone is new to caring or has been doing it for years, we provide practical help, emotional support and genuine connection.
How We Support Carers
Someone to talk to
Free, confidential counselling and emotional support when it is needed most.
Practical help and respite
Short term support and respite options to give carers a real break and help prevent burnout.
Carer Gateway Packages
Carers may be able to access packages to cover approved supports and services. This can include respite, practical assistance and other supports designed to help carers maintain their health, wellbeing and ability to continue caring.
Connection and community
Peer groups, workshops and activities that reduce isolation and remind carers they are not alone.
Information and guidance
Clear advice to help carers navigate services, understand their options, and feel more confident in their role
Coaching and planning
Personalised support to identify goals, strengthen wellbeing and plan for what is ahead.
Why it matters
When carers are supported, they are better able to care sustainably and safely, while maintaining their own health and wellbeing.
Carer Gateway is about recognising carers, valuing their contribution and walking alongside them every step of the way.
The following services are available to carer's online;
- Phone counselling
- Online peer support community forum
- Online self-guided coaching
- Online carer skills course
To find out more about services on offer click here.
If you support a family member or friend who has a disability, mental health condition, chronic health condition, terminal illness, alcohol or drug dependency, or is frail and aged, then these free services are for you.
How to access these services
Carer Gateway offers a national website at www.carergateway.gov.au where you can find more information or you can phone 1800 422 737, Monday to Friday 8am—5pm. The call centre will be available to take your call and discuss the services that are available to you and how to get started.