Our Approach to Redress

What is The Benevolent Society’s approach to redress?

The Benevolent Society adopts a restorative justice approach when dealing with people who experienced institutional child sexual abuse. Interaction will be guided by the principles of safety, trustworthiness, choice, collaboration and empowerment.

What is the National Redress Scheme and is The Benevolent Society joining the Scheme?

The National Redress Scheme provides acknowledgment and support to people who experienced institutional child sexual abuse. 

It was created in response to the Royal Commission into Institutional Responses to Child Sexual Abuse, which estimated that 60,000 people experienced institutional child sexual abuse in Australia.

Redress is an alternative to seeking compensation through the courts.

The National Redress Scheme can provide three things:

  • access to counselling;
  • a Redress payment; and
  • a direct personal response from the institution (e.g. an apology) for people who want it.

The Scheme started on 1 July 2018 and will run for 10 years.

The Benevolent Society has committed to join the National Redress Scheme. We will update this page as arrangements are finalised.

In the meantime, applications can be made now using an online or paper form. Any applications concerning The Benevolent Society will be considered once we have taken all the steps necessary to participate in the Scheme.

Free and confidential Redress Support Services are available for anyone applying for, or considering applying for redress. These services are confidential and can help explain the Scheme and who can apply.

For more information on the National Redress Scheme, visit www.nationalredress.gov.au or call 1800 737 377.

What if I can’t access the National Redress Scheme?

The Benevolent Society runs a separate redress scheme for people who:

  • were under the care of The Benevolent Society at Scarba House; and
  • can’t access the National Redress Scheme or are close to end of life and not in a position to wait for The Benevolent Society to formally join the National Redress Scheme (e.g. receiving end-of-life or palliative care). 

For more information on The Benevolent Society Redress Scheme, please get in touch with us by emailing theproperofficer@benevolent.org.au or calling (02) 8262 3576.