Disability Gateway – a free national information support line

The Disability Gateway is a free, Australian government national service connecting people with disability, their families, and carers to trusted information and services in their local area.

Call 1800 643 787

What type of information can I receive from Disability Gateway?

Disability Gateway assists with information and referrals in employment, income and finance, transport, housing, education, rights and legal, health and wellbeing and more.

If you are unsure about whether we can assist you, call us anyway on 1800 643 787 and we'll point you in the right direction.

Who can call the Disability Gateway number?

The Disability Gateway phone-line team provide one-on-one personalised support and research over the phone. They ensure that all the information they provide is accurate, so that you receive validated information and referrals to the services you need.

Disability Gateway is for all Australians with disability, regardless of whether they have a National Disability Insurance Scheme (NDIS) plan or Australian Citizenship, and is available to all providers, and professionals who work with people with disability.

Girl in wheel chair doing her laundry at the Laundromat

How and when you can reach us

Call Disability Gateway on 1800 643 787 (Monday to Friday, 8am to 8pm AEDT), or visit disabilitygateway.gov.au for more information.

If you need support in a language other than English, the Translating and Interpreting Service (TIS) can help. Call the Disability Gateway on 1800 643 787 and ask for an interpreter, or you can call the TIS National on 131 450 and ask them to connect you to the Disability Gateway.