Carer Gateway

Where carers' needs are met

How to contact Carer Gateway Services

Carer Gateway offers a national website at www.carergateway.gov.au or you can phone 1800 422 737, Monday to Friday 8am - 5pm.

The Benevolent Society is your chosen Carer Gateway Service Provider in metropolitan Sydney (including South Western Sydney and Nepean). When you call the Carer Gateway in the NSW 1 region, the call comes directly to The Benevolent Society. The regions in NSW 1 include Central and Eastern Sydney, Inner West Sydney, Western Sydney and North Sydney.

 

A breakdown of the service areas is in the map below:

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Carer Connection Hub Calendar

The calendar below highlights our program of Peer Support events which are designed to enable you to meet with other carers in your local community in a safe and supportive environment and build connections with other carers.

Specialty Services

Young Carers

If you are aged up to 25 and are caring for a relative or friend with a disability or illness, Carer Gateway can offer you a range of support to help you in your caring role.

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Emergency Respite

If you experience an urgent, unplanned event, that temporarily restricts your ability to perform care duties, we can organise emergency respite care for the person you are caring for.

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Coaching Services

You can improve your skills and resilience needed to achieve your goals in your caring role, through this free psycho-educational service by engaging with a coach across a period of time in person, online or by phone.

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Online Skills Courses

The Carer Skills courses provide information, insights and practical tips to help carers develop new understanding and skills important in their caring role.

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Peer Support

You can connect with people in similar circumstances and decrease carer strain through connection and sharing experiences through the online community forum or via local in-person events.

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Counselling

If you are feeling stressed, anxious, or depressed, you can access free short-term counselling services in person, online or by phone with a qualified counsellor.

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Tailored Support Packages

As a carer, you may be eligible to receive one of the tailored support packages to buy a one-off support item or training program to assist you in your caring role or for a range of other practical supports, such as planned respite or transport.

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Carer Gateway Podcast

Listen to interviews with experts and carers who share specialised information and inspiring stories about the caring role.

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Brochures

Fact Sheets 

                

Flyers

Posters 

   
 

Translated Fact Sheets

You may download and view a Carer Gateway Fact Sheet in your local language if preferred by clicking on the language below.

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Chinese - Simplified

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Chinese - Traditional

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