Benevolent aged care, in your home

Supporting you to live a happy, healthy and connected life in your own home & community for longer in NSW and the ACT.


Call 1800 236 762   Or Get in touch

Aged Care Services

Our team of experienced and caring support workers can assist you with; 

  • Support at home with cleaning, gardening and general maintenance
  • Transport to and from community programs and events
  • Weekly outings and grocery shopping
  • Personal care such as showering, getting dressed, continence assistance and more" 
  • Provide support so your carers take a break
  • Access to Physio, Occupational Therapy, Nursing services and more.
James smiling

Support that you can rely on

Our mission is to promote healthy, happy and connected lives for older Australians. We do this by;

  • Acting with integrity and respect.
  • Delivering services responsibly with compassion and care.
  • Working with you to develop a plan that suits your preferences for care and budget.
  • Building purpose, community and connection in the lives of our clients.
Tad smiling

Help with funding 

There are many ways to fund your care at home. 

Where eligible, we provide free assistance to help you better understand and access the support and services you need to be healthy, connected and age well. Depending on your circumstance, this can be through private services or government funded services such as the Support at Home Program. 

Find out about Government Funding

View our Support at Home Fees

Support workers who care

Monica (85) is one our of Aged Care clients, she was diagnosed with Addisons's disease and dementia, but that hasn't stopped her from living her life to the fullest thanks to the art of music and the support she gets from her Benevolent Support Worker, Penny.

"Penny is one in a thousand, we're very very lucky to have her" - Jason (Monica's Son)

What our clients say

Tad Smiling

“I lie down at night, I’ve got a roof over my head, clothes on and the support from The Benevolent Society who have made it so easy – it’s wonderful”. - Tad

See Tad's Story

Hui Jun and her family smiling

"Before The Benevolent Society we had to do everything ourselves, I was with Mum every day, but I didn’t know how to help her." - Julia (Hui Jun's Daughter)

See Hui Jun's Story

Monica with her son and support worker smiling

"Each week the pressure relief gets cracked when Penny turns up to take mum to the RSL club. We are very lucky to have Penny; she is one in a thousand". - Jason (Monica's Son)

See Monica's Story

Aged Care Services

A break for carers

We offer a range of options for carers to take a break while your loved one is cared for at home, at an overnight respite cottage, or a day respite centre.

Read More

Care Finder Services

A team of experienced care connectors are available to assist vulnerable older Australians to find, apply for and gain access to aged care services that are often difficult to navigate.

Read More

End of Life Care

The End of Life Pathway (from My Aged Care) provides additional support of up to $25,000 in funding over 3 months – to help you or someone you love to remain at home when time matters most.

Read More

Personal Care

Our personal care services are provided with the goal of assisting with daily living self-care tasks which include, showering, dressing, using the W/C and more.

Read More

The Support at Home Program is here.

In November 2025, Home Care Packages and Short-Term Restorative Packages were replaced by the Support at Home Program.

See what has changed


Need help getting started?

Whether you’re already receiving services with us, you’ve been approved but not yet started, have your Support at Home program funding with another provider, or you’re just starting to look into aged care support for the first time – we’ve got you covered.

Choose the option below that best describes your situation so that we can help you
understand the changes and your next steps

QA green Teal_ tick icon Shop icon orange Calendar icon blue Calender icon pink
You are new to aged care support and would like to learn how Benevolent can assist you with tailored support and services  You’ve been approved for a Support at Home Program Package and you are waiting for the funds to come through

You have a Support at Home package with another provider, however you're interested in finding out about Support at Home with Benevolent

 You were assessed before 12 September 2024, and you’re already a member of the Benevolent Family  You were assessed after 12 September 2024, and you’re already a member of the Benevolent Family
Click here Click here Click here Click here Click here

Get in touch

New Panel 1
Do you have an approved funding package?* - required
If you would like to receive Care Finder Services, click here to complete the Care Finder Services Referral form.

For My Aged Care (MAC) assessments please contact My Aged Care on 1800 200 422
Support at Home Levels
What level Support at Home Program are you approved for* - required
CHSP types
Which services within the Commonweath Home Support Program were you approved for?* - required
No options
If no, please select the best option that applies to you* - required
New Panel 2
Mandatory field(s) marked with *

Our commitment to keeping you safe and healthy

Aged care rights are about you—your safety, dignity, and ability to make choices about your own life and care. Under the New Aged Care Act, older Australians have the right to receive high‑quality and safe care that respects their independence, values, and preferences. These rights are designed to help you stay informed, feel listened to, and live as independently as possible in your home and community, with support that meets your needs and goals. 

Your statement of rights

Aged Care Code of Conduct

Aged Care Act


How to give feedback or make a complaint

We are committed to providing safe, high quality care and support, and we welcome your feedback at any time. Your compliments, suggestions, concerns, or complaints help us understand what we are doing well and where we can improve. We take all feedback seriously and manage complaints fairly, respectfully and confidentially, with a focus on resolving issues promptly and learning from your experience. Providing feedback or making a complaint will not affect the care or services you receive, and you are encouraged to speak up if something does not feel right.

Links to information about how to provide feedback or make a complaint, as well as our whistleblower process, is available below. 

Click here to give feedback or make a complaint

View our Whistleblower policy here