Care Finder Services Referral Form | The Benevolent Society

Carer finder services consists of a team of experienced care connectors who are available to assist vulnerable older Australians to find, apply for and gain access to aged care services that are often difficult to navigate.

To receive care finder support, a person must:

have no carer or support person who can help them, or
not have a carer or support person they feel comfortable or trust to support them, and
be eligible for government-funded aged care (check eligibility requirements using our online tool)

The services are provided at no cost as they are fully funded through Primary Health Networks. We provide Care Finder services to the residents of Tamworth, Central East Sydney, South West Sydney, Nepean/Hawkesbury, and Orange. For a list of approved organisations who provide Care Finder Services in other areas, click here.

For more information about who can use care finder services click here, or you contact us on 1800 236 762 or submit the referral form below and we'll be in touch with you shortly.

To understand how we collect, use and store your personal information, please see our Privacy Collection Notice. Or view our Plain English Privacy Collection Notice.

You can also get more information about our processes in our Privacy Policy.

Referrer Details

Date of Referral* - required

Referrer Name* - required

Referrer Phone* - required

Referrer Email Address* - required

How do you assist the client?

To be eligible for the care finder program, the client needs to be unable to navigate My Aged Care services on their own and does not have any family members/community members that can assist them in navigating My Aged Care services.

Client Details

Title

Family Name* - required

First Name* - required

Middle Name

Gender* - required

Date of Birth or Estimated DOB* - required

Medical conditions affecting client

Street* - required

Suburb* - required

Post Code* - required

Phone (Mobile)* - required

Phone (Home)

Aboriginal or Torres Strait Islander

Country of birth

Preferred Language

Interpreter Required?

Emergency Contact

Name

Relationship

Phone

New Panel 1

Support Network Details (e.g. living alone no support network, children are overseas, neighbour provide informal support, etc)* - required

Does the client meet the eligibility criteria for age and accessing care finder program?* - required Yes No

Are there any cultural considerations to consider when assigning a care finder?* - required Yes No

Cultural Considerations

If yes, please specify: CALD (If yes, please specify) LGBTQIA+ Care Leaver At Risk of Homelessness/ Homeless Financially and Socially Disadvantaged

Provide more information here

More information

What specific support does the person require through Care Finder Program? (Linking to My Aged Care, Housing/Homelessness Services, Mental Health Services, Social Services, Drug and Alcohol Services, Community Groups, Residential Care Support, and other support)* - required

Other information: (does the client have any challenging behaviours, need help with squalor and hoarding etc)?

Mandatory field(s) marked with *