Working with Older People

Support Centre Roles

Providing information on services for clients and carers

Who are they?

  • Home support partners
  • Service coordinators - contact/respite centre

What do they do?

Commonwealth Respite and Carer Respite Centre: 
Meet client support, care, social and health needs. Usually a phone-based service, they’re the first point of contact for consumers, carers and families who need support and information.

They arrange home support, community and in-home respite services and referrals to appropriate providers.

Who do they help?

Older people, their carers and families.

 

Meals on Wheels Roles

Who are they?

  • Coordinators and volunteers

What do they do?

Deliver meals to older Australians on the northern beaches of Sydney.

Who do they help?

Older people, their carers and families.

 

Home Care Package - Client Services Roles

Who are they?

  • Home support team members/community care workers (provide direct services in the clients home)
  • Home support partners (case managers who coordinator services) 

What do they do?

  • Support older people to remain at home and stay connected to their community
  • Provide information, care plans (in line with self-directed care models) and support (including meals, housework, laundry, shopping, transport and personal care) to ensure older people can live independently
  • Some specialist services provided for those at risk of homelessness or Aboriginal and Torres Strait Islander people.

Who do they help?

Older people, their carers and families.

 

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