Working in Aged Care and with Carers

Support older people, their carers and families to ensure older people access support services, packages and care plans to stay active in the community and live in their own homes longer.

Our Roles in Ageing Services

Support Worker - Aged Care

Contribute to overall health and well being of our older Australians by providing everyday in-home support services to ensure they get the best out of life!

Rostering Officer

Provide roster coordination to our home support staff to ensure positive client outcomes & requirements of our clients are being met.

Case Manager – Home Care Packages

Support older people to access Home Care Package services to support their individual needs. Work with a team to deliver in-home support to ensure they get the best out of life!

Case Manager – Client Support

Work collaboratively with carers to design, coordinate and monitor tailored service delivery for clients to live their best life.

Service Connect Partner

Work with our National Support Centre and support clients to live their best lives by connecting them to aged care services including assessment, service planning and bookings.

A male aged care worker placing a meal tray down to his client

Support Worker - Aged Care

This role is referred to as Home Support Team Member at The Benevolent Society

Home Care Support Workers help ensure our aged care clients live their best lives by providing a range of in-home services including:

In-home personal care, daily living assistance including showering, personal hygiene, meal preparation, house cleaning, laundry & ironing
Providing care in accordance with their individualised Care Plan
Supporting with community based recreational and social activities
Transportation and assistance with shopping and appointment

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A Benevolent Society staff member in the office wearing a red shirt and smiling

As our Roster Officer, you will schedule our home support services to older people and people with a disability.

You will match staff availability and experience with clients' needs and preferences, make adjustments for absences and change requests in a timely manner to minimise travel time between appointments and service cancellation. You will coordinate the collection and collation of time sheets to ensure they are sent to payroll on time so our team gets paid.

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An aged care client and her support worker enjoying a coffee in the local cafe

Case Manager - Home Care Packages

This role is referred to as Home Support Partner at The Benevolent Society

In this role, you will assist in providing Home Support services to older people in our consumer directed/self directed care services, to help them experience the life they never thought possible. The Home Support Partner is responsible for completing assessments, and providing information, and support to create care plans and links to services for carers.

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Case Manager - Client Support

This role is referred to as Client Support Partner at The Benevolent Society

Client Support Partners support people with a carer to design, coordinate and monitor the delivery of services that enhance an individual's quality of life.

You'll have the opportunity to work with a range of carers and establish relationships with key agencies in the aged care space.

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A call centre employee at their desk taking a call

Service Connect Partner

This role is referred to as Ageing Connect Partner at The Benevolent Society

In this role, you will manage customer intake processes including assessment, service planning, service agreements, service bookings and service initiation to align with the Support Centre Customer Experience Vision and The Benevolent Society’s clinical governance frameworks.

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