As part of NSW Seniors Week (March 2–15), we celebrate the ongoing contributions of older Australians, like our client, Gwen 

Gwen has had a busy life, raising her seven children as a single mum. She’s always been fiercely independent and takes immense pride in the home she’s lived in for more than 40 years in Orange. It wasn’t until she turned 90 that she realised she needed extra support around the home – and that’s when she found The Benevolent Society’s Care Finder Program. 

The Care Finder Program aims to make it simple for older Australians to apply for and access the aged care services they need. Your local Care Connectors can find suitable providers, support clients during assessments, and even complete assessments on their behalf. 

Gwen’s Care Connector, Mary Therese, says the program is vital in helping older people understand the services they can access. It’s also about making sure they have what they need to remain safe and happy in their homes. 

Gwen and Mary Therese laughing and sharing a joke together

“It can be hard as an older person to navigate the aged care system which is why my role ensures that I do the heavy lifting like making the phone calls, writing the emails and making sure the services are set up for them,” she said. 

Gwen receives general home maintenance support such as cleaning and gardening as she manages ongoing osteoarthritis in her legs and arms. She also received minor bathroom modifications including safety handrails installed around the bathtub. Since accessing these services, Gwen lives comfortably and safely in her home - something she says has given her peace of mind. 

“Because of my declining health, cleaning the house, the gardening and showering can be a battle. I am so grateful for Mary Therese. She’s been working very hard for me. It’s appreciated and I love her for it,” she said. 

Gwen also receives regular physiotherapy and works with an occupational therapist who provided her with a safety monitor necklace, which she wears outside or when she’s in the community on her own. “All I have to do is push the button if I have a fall or if I don’t feel well and an ambulance is called.” 

Mary Therese also says these supports not only improve a person’s quality of life, but can also be their only source of social connection. “Being isolated and living alone is a huge issue in our society particularly for older people. Knowing a person is coming over regularly although it’s to complete a service, it can mean so much more to a client, it’s somebody they can talk to,” she said. 

For more information about NSW Seniors Week Expo or the range of activities running this week, click here. If you would like to learn more about the Care Finder Program, visit here or contact us on 1800 236 762.