Careers | The Benevolent Society

Child and Family Practitioner - Intake and Referral

  • Full time position based at our Early Years Hub at Browns Plains
  • $86k - $92k inclusive of Super + Salary Packaging
  • Join our multidisciplinary team and help us make lasting change to vulnerable families!

Our Early Years Centres are community hubs offering child health services, Supported Playgroups, family support and early childhood education whilst focusing on early intervention and prevention to ultimately empower children and families. We are a supportive, multidisciplinary team with a broad range of early childhood teachers  and educators, social workers, child health nurses and allied health qualified professionals committed to high quality work providing wrap around early intervention services.  

Your new role

Our Early Years Centres have a culture of professional enquiry. We work across our 3 Early Years Centres located at Browns Plains, Acacia Ridge and Beaudesert. You will work collaboratively with your team and partners to support children and families to achieve their own goals and milestones, with the tools to thrive. Our programs are child-centred and culturally sensitive.

You will work with a range of designated clients, as a first-point of contact, on a short-term, intermediate or long-term basis, to undertake comprehensive assessments to develop, implement, monitor, and review their client plan outcomes, identifying strengths and risks, and ensuring client engagement.


  • Provide timely and effective contact, advice, and referral services to the community and clients as our first point of contact
  • Support clients over the phone, virtually, or in-person and provide crisis intervention and support
  • Work with a range of designated clients on a short-term, intermediate or long-term basis, to undertake comprehensive assessments to develop, implement, monitor, and review their client plan outcomes, identifying strengths and risks, and ensuring client engagement
  • Undertake psychosocial assessments to identify effective information and support
  • Explore options with clients to support them to make informed choices to address their immediate needs.
  • Engage clients using age and situation-appropriate assessment and risk-minimisation processes, especially where there is risk of  harm, family violence, or other child-protection concerns
  • Communicate case plans openly to clients and all appropriate contacts, while coordinating with all internal or external service providers to ensure all services are delivered
  • Document and create reports on client services and client changes, using appropriate technology, in a clear, concise manner
  • Depending on the requirements of the service, you may be required to plan, develop and facilitate or co-facilitate groups and workshops relating to the service.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:   

  • Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
  • Motor Vehicle Packaging Options – to suit your lifestyle.  
  • Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.  
  • Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years   
  • Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.   
  • Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth

Skills and Experience

As a qualified Social Worker, Early Childhood Education, or Human Services professional, you will have:

  • Experience in:
    • Working with children or families in a child protection-focused role, including experience undertaking assessments
    • Providing counselling and/or working with children, young people, and vulnerable families in crisis situations
  • A clear understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma and the effect on child behaviour & development
  • Ability to quickly and effectively evaluate client needs and identify potential referrals in line with those needs and ability to work in high-pressure situations
  • Excellent verbal and written communication skills, relationship building skills, negotiation, liaison, ad advocacy skills
  • Capacity to engage with people from all walks of life including the local Aboriginal community and people from Culturally and Linguistically Diverse backgrounds
  • Current driver’s license

Interested? Apply online today!

To apply please follow the link and submit your current CV along with a 1 page cover letter discussing your reasons for applying and suitability for the role

Have any questions? Call Lesley on 0466 673 827 for more details. 

Click here for Position Profile

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.