Careers | The Benevolent Society

Case Manager

  • Full time, 12-month contract position based in Loganholme
  • $86k - $92k inclusive of super + Salary Packaging
  • Flexible Friendly organisation, WFH & part time options available

Our Intensive Family Support program offers voluntary in home family support to families who are at risk of entering or re – entering the Child Protection System. Through case management and effective relationship building, we aim to strengthen families so children can live at home safely, free from abuse and neglect. 

About the role 

As a Case Manager (Child and Family Practitioner), you will engage and provide intensive support to at risk families to help them make positive choices in their parenting. Using your practice framework as well as Structured Decision Making tools, you will undertake an initial assessment of a family’s strengths and needs, and develop case plans that build on the family’s resilience to enable them to overcome risks and increase the family’s functioning.  


  • Work closely with statutory child protection services and other statutory and community services to help support families
  • Engage clients including children, young people, adults and/or families, using appropriate assessment and risk minimisation processes 
  • Work with clients to undertake comprehensive assessments to develop, implement, monitor and review their client plan and outcomes that identify strengths as well as areas of risk, ensuring children and young people are actively engaged in the process 
  • Coordinate with other service providers including government departments and agencies, schools, health services, GP’s and allied health providers to ensure services are delivered 

Our Benefits   

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:   

  • Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
  • Motor Vehicle Packaging Options – to suit your lifestyle.  
  • Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.  
  • Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years   
  • Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.   
  • Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth

Skills and Experience

Bachelor Degree in Social Work or Human Services field required: 

  • Two years relevant experience (desirable but not essential)
  • Excellent understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma and the effect on childhood behaviour and development
  • Experience managing complex cases & working with children, young people and their families who are either at risk of entering or who have had involvement with the child protection system
  • Working in a strengths based resilience framework to achieve lasting change
  • Capacity to engage with people from all walks of life including the local Aboriginal community
  • A Current Drivers’ Licence

Apply online today! 

To apply please follow the link and submit your current CV along with a 1 page cover letter discussing your reasons for applying and suitability for the role

Email Karen Davies (Karen.Davies@benevolent.org.au) if you require further information. 

*Internally this role is called a Child and Family Practitioner

Click here for Position Profile

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.