Careers | The Benevolent Society

Case Manager

  • Full time position based in Orange, NSW 
  • Competitive remuneration + Salary Packaging  
  • Flexible Friendly organisation, WFH & part time options available 

We are Australia’s first charity, providing a range of Disability, Child, Youth and Family and Aged Care services across New South Wales, Queensland and South Australia. We are an independent, non-religious service provider which supports people to live life their way. Our vision is for a just society where all Australians can live their best life. We use our practice wisdom to mobilise social movements that advocate for anyone in need and create social change. 

About the role 

As our Case Manager, you will support older people living in Orange and surrounding areas to experience their best life. In addition to assessing, building care plans and supporting clients with their complex needs, you will work with a team of community care workers to deliver the services clients needs in line with the consumer directed/self-directed care model. You will also raise the profile of the service at local expos and at other community events. 


  • Work with clients to undertake comprehensive assessments to develop, implement, monitor and review their client plan using a relationship-centred approach identifying individuals’ and families’ abilities and goals 
  • Establish and maintain network relationships with key agencies, other providers, and referral services including ACATS, GPs, Social Workers, Aboriginal and Torres Strait Islander specific services and ethnic specific/multicultural services. 
  • Deliver person centred case management that is based on a collaborative process with the person with disability, their family or carers. 
  • Ensure simplified access to the disability service system for a person with a disability which matches their goals and/or a family centred approach with funded service providers and other human service agencies 

Our Benefits 

We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:  

  • Salary Benefits - In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles!  
  • Work/Life Balance - Flexible work arrangements including part time hours  + laptop & phone provided to work remotely + 1 accrued day off a month for full time employees  
  • Recognition and Reward - Length of Service rewards + long service leave after 5 years   
  • Wellness-  Fitness passport + Employee Assistance Program +  opportunity to purchase additional leave   
  • Professional development - Ongoing learning, training and career progression opportunities 

Skills and Experience 

  • Case management experience in Ageing or minimum cert 4 in Case Management 
  • Work in a person centered, holistic way to achieve outcomes with clients 
  • Great people and customer services skills and the ability to communicate with people from all walks of life 
  • A natural team player with the ability to balance competing priorities, team work and self care 
  • Outstanding organisational skills with the ability to represent your service at events 
  • Drivers License essential 

 Apply online today! 

Call Sally Panagopoulos on 0401 675 631 to discuss the role in more detail.  

Internally this role is called a Home Support Partner.

Click here for Position Profile

TBS is committed to building an inclusive and diverse workforce that reflects the communities and people we support and advocate for. We encourage applications from Aboriginal and Torres Strait Islanders, people of all ages, identity and abilities. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role. The Benevolent Society supports vaccination as the best way to keep our clients, communities, volunteers and employees safe from COVID-19. Vaccination for COVID-19 is a condition of employment and volunteering.