Careers | The Benevolent Society

Community Services Consultant

The Benevolent Society works in partnership with the Commonwealth Department of Social Services, to deliver the National Disability Gateway Services. The Disability Gateway will assist people with a disability, their family, friends and carers, to locate and access relevant services and information across Australia based on their support needs.


We have multiple opportunities for dynamic and outgoing professionals to join our team as a central point of entry for referrals to disability information, services and programs. You will assess client's eligibility for services, identify risks and vulnerabilities and connect clients to services and information.

Ongoing full time positions offering flexible work arrangements.


You will be successful in this role if:

  • You are a compassionate listener and have knowledge of disability services
  • You are passionate about working with individuals with a disability and their carers (including cross cultural) to help them achieve great outcomes
  • You possess high level interpersonal skills, time management skills and the ability to multitask
  • You have demonstrated computer skills including CRM systems

And ideally have:

  • Certificate III or IV or a Diploma in aged care, community care, disability services, community services or related area
  • Experience working in an organisation that provides health or community services
  • Experience in either a call centre or high volume call environment


  • 6 weeks of leave per annum (for full-time staff)
  • Option to purchase additional leave
  • Opportunity for flexible and remote work
  • Ongoing professional training and development
  • Salary packaging (if you’ve never worked for a charity, visit www.accesspay.com.au to find out more about how this benefit works)


Call Siavash on 0401 676 975 for more information.

Click here for Position Profile

TBS is committed to building an inclusive and diverse workforce that reflects the communities and people we support and advocate for. We encourage applications from Aboriginal and Torres Strait Islanders, people of all ages, identity and abilities. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role. The Benevolent Society supports vaccination as the best way to keep our clients, communities, volunteers and employees safe from COVID-19. Vaccination for COVID-19 is a condition of employment and volunteering.