The Benevolent Society Grows to Become a Leader in Provision of Specialist Disability Community Support

2 March 2017

TBS - Clinical Services


2 March 2017

The Benevolent Society Grows to Become a Leader in Provision of Specialist Disability Community Support 

Australia’s oldest charity, The Benevolent Society, has been chosen as the new operator of Australia’s largest provider of clinical services for people with disability, “demonstrating that an NFP can remain competitive and true to mission in an increasingly commercial environment,” said CEO Jo Toohey. 

“The transition of community services funding directly to recipients through the NDIS and CDC will continue to attract new private and international organisations so we need to remain competitive and relevant to our customers,” said Ms Toohey. 

“Many NFPs will find this difficult, but we have set firm goals around social outcomes underpinned by an ambitious growth target and commitment to innovation,” she added. “Being chosen to take on NSW’s Specialist Disability Community Support is a significant step towards our vision to help all Australians live their best lives,” Ms Toohey said. 

The NSW Minister for Disability Services, The Hon. Ray Williams, made the announcement today that The Benevolent Society was selected as the new provider for NSW’s disability clinical services, which are currently part of the NSW Department of Family and Community Services (FACS). 

“We anticipate the merger of The Benevolent Society with approximately 7,000 clients and 800 staff from specialist disability services will create a much stronger Benevolent Society and enable us to increase accessibility to services for more Australians,” added Ms Toohey. “This is a once in a generation opportunity. We have always been at the forefront of change and strive to lead through innovation as we continue to grow. 

“FACS’ Specialist Disability Community Support was the largest provider of clinical services in Australia for people with disability and we aim to leverage this into a centre of excellence for clinical services in the community. We want to be held up as a model of great practice and leadership.”


For interviews with The Benevolent Society CEO Jo Toohey, please contact: Melanie King, Manager Media Relations & Public Affairs, The Benevolent Society 02 8262 3547

Read the FACS media release here.

About The Benevolent Society 

The Benevolent Society is Australia’s first charity, working as a catalyst for social change for over 200 years. The Benevolent Society provides quality services in the areas of Child and Family Support and Assistance, and assisting older people and Australians with disability to age well and live a healthy life, staying in their homes wherever possible. For more information, please visit, on Facebook or on Twitter @BenevolentAU